About us
Cheltenham Borough Homes (CBH) is a not for profit company, set up in April 2003. We are an Arms Length Management Organisation (ALMO), with responsibility for the management and maintenance of Cheltenham Borough Council's (CBC) housing stock.
We are one of the top performing ALMOs in the country. We have a strong and effective tenant-led Board of Directors and currently manage and maintain around 5,000 council-owned and leasehold properties within Cheltenham. We have attracted over £31m of Government funding to bring the homes we manage up to the Government's 'Decent Homes Standard' by their deadline of 2010. We achieved this milestone within time and on budget, the programme of delivery reached completion in December 2008 and we are committed to maintaining homes at this level of 'decency'.
We value the involvement of our customers in shaping the services we deliver and put them at the heart of what we do. Our company vision is that:
our
customers are able to improve their quality of life and live in good quality
homes, in places where they choose to live
Over time we have demonstrated consistent improvement and have made a difference to the lives of thousands of people living in the homes we manage and the communities that we work within. We are now building new homes, regenerating communities and working closely with our communities to help them take advantage of training and employment opportunities.
We currently employ approximately 150 staff, and operate our own in-house repairs service. We strive to be one of the best employers locally and have been awarded Investors in People (IiP) status in recognition of the quality and values of our staff; the support and development they receive and the business framework within which they work.
Our vision is supported by four business objectives which provide us with the focus and clarity of purpose needed to drive the company forward.