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  • About Us
  • Accessibility - Hear our news
  • Addresses
  • Annual Conference
  • Annual Maintenance Contracts
  • Anti Social Behavior - Diary sheets
  • Anti Social Behavior Policy (PDF)
  • Anti Social Behaviour - Case history
  • Anti Social Behaviour - Gangs
  • Anti Social Behaviour - How can it be solved?
  • Anti Social Behaviour - Policy
  • Anti Social Behaviour - Procedure
  • Anti Social Behaviour - Report it
  • Anti Social Behaviour - Report it online
  • Anti Social Behaviour - What can I do?
  • Anti Social Behaviour - What is it?
  • Anti Social Behaviour - Your responsibilities
  • Anti Social Behaviour Orders (ASBO's)
  • Anti-Social Behaviour Leaflet (PDF)
  • Applying for a council house
  • Arrears - Former Tenant
  • Arrears - Rent
  • Articles of Association (PDF)
  • Asbestos
  • Audit Commission Report

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  • Barbara Driver - Biography
  • Bengali Translation (PDF)
  • Block, Street & Sheltered Scheme Rep
  • Board Meetings
  • Board Members
  • Board Members - Councillor
  • Board Members - Independent
  • Board Members - Tenant
  • Board Minutes
  • Board Structure
  • Buying - Costs
  • Buying - Discounts and Rules
  • Buying - Flats and Maisonettes
  • Buying - General advice
  • Buying - How to apply
  • Buying - Warning
  • Buying your home - Shared ownership

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  • Calendar (PDF)
  • Careers at CBH
  • CBH News
  • CBH Newsletters
  • CBH Tenants Handbook (PDF)
  • Chinese Translation (PDF)
  • Claude Bullingham - Biography
  • Cleaning
  • Cllr Colin Hay - Biography
  • Cllr Lydia Bishop - Biography
  • Cllr Simon Wheeler - Biography
  • Cllr Stuart Hutton - Biography
  • Code of Conduct Leaflet (PDF)
  • Coffee Mornings
  • Communication - Telephones, Letters, E-mail
  • Communications Working Group
  • Community Development
  • Community Involvement
  • Community Involvement Leaflet (PDF)
  • Community Involvement Strategy (PDF)
  • Community Involvement Team
  • Company Documents
  • Company History
  • Company information
  • Company Objectives
  • Company Purpose
  • Company Vision
  • Complaints
  • Compliments
  • Condensation
  • Condensation - Causes
  • Condensation - Identify
  • Condensation - Prevention
  • Confidentiality
  • Contact Us
  • Contact with staff in our offices
  • Contacts - External
  • Cookers (Gas)
  • Councillor Board Members
  • Creating better homes working group
  • Customer Care Code
  • Customer comments
  • Customer Service Charter

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  • David Simpson - Biography
  • Decent Homes
  • Delivery Plan (PDF)
  • Disabled Adaptations
  • Disabled Support
  • Dissatisfied? Leaflet (PDF)
  • Domestic Violence
  • Drain Cleaning
  • Drug Dealers
  • Drugs

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  • Electrical Testing
  • Emergency repairs
  • Empty Homes
  • Empty Homes Rewards Leaflet (PDF)
  • Environmental Improvement Programme
  • Events
  • Excellent Services
  • Exchange
  • External Support for Customers

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  • Feedback
  • Fiona Bolton - Biography
  • Fire Safety
  • Fires (Gas)
  • Floating Support - Complaints
  • Floating Support Service
  • Floating Support Service - Charges
  • Floating Support Service - Confidentiality and Equal Opportunities
  • Floating Support Service - Emergencies
  • Floating Support Service - Find out more
  • Floating Support Service - Health and Safety
  • Floating Support Service - how does it work?
  • Floating Support Service - Our Aim
  • Floating Support Service - What help can we give?
  • Floating Support Service - What we cannot do
  • Floating Support Service - Who can we help?
  • Foreign Language Support - Bengali (PDF)
  • Foreign Language Support - Chinese (PDF)
  • Foreign Language Support - Gujarati (PDF)
  • Foreign Language Support - Polish (PDF)
  • Foreign Language Support - Portuguese (PDF)
  • Foreign Language Support - Turkish (PDF)
  • Freephone
  • Fun Days
  • Funding
  • Future Plans

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  • Gas Appliances
  • Gas Safety
  • Gas Servicing
  • Gas Servicing
  • Gas Servicing - Annual
  • Grounds Maintenance
  • Guidance and Advice
  • Gujarati Translation (PDF)

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  • Harassment
  • Harassment - Do not suffer in silence
  • Harassment Diary Sheets
  • Heating (Gas)
  • Help for over 60s
  • Help for over 60s - Find out more
  • Help for over 60s - Health and Safety
  • Help for over 60s - Charges
  • Help for over 60s - Complaints
  • Help for over 60s - Confidentiality and Equal Opportunities
  • Help for over 60s - Emergencies
  • Help for over 60s - How does it work?
  • Help for over 60s - Our Aim
  • Help for over 60s - What help can we give?
  • Help for over 60s - What we cannot do
  • Help for over 60s - Who can we help?
  • Help Us
  • Helpful Contacts
  • Home
  • Home Contents Insurance Scheme
  • Home Insurance - Cost of Insurance
  • Home Insurance - How to Apply
  • Home Insurance - Summary of Cover
  • Home Insurance - Whats covered
  • Home Surveys
  • Home Visits
  • Homelessness
  • Housing Application
  • Housing Benefit
  • Housing Repairs - Guide
  • Housing Repairs Reporting
  • Housing Revenue
  • Housing Support

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  • Identification
  • Independent Board Members
  • Information Booklets - Guide to becoming a representative
  • Information Booklets - TARA's
  • Innovate Form (PDF)
  • Innovate News
  • Inspection Report
  • Insurance - Cost of Insurance
  • Insurance - How to Apply
  • Insurance - Summary of Cover
  • Insurance - Whats covered
  • Insurance Scheme

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  • Jobs
  • Junior Wardens

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  • Language Support
  • Lawrence Boyd - Biography
  • Leaseholder - General
  • Leaseholder - Insurance
  • Leaseholder - Moving On
  • Leaseholder - Repairs, Maintenance and Improvements
  • Leaseholder - Rights and Rules
  • Leaseholder - Service Charges
  • Leaseholder Participation
  • Lift Maintenance
  • Lighting
  • Linda Phillips - Biography
  • Literature Library
  • Litter Picks, Gardening & Graffiti Removal
  • Looking after your home
  • Low cost home ownership

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  • Maintenance Contracts - Annual
  • Management of your tenancy - Who does what?
  • Management Team
  • Mark Paddison - Biography
  • Memo of Association (PDF)
  • Mike Tyrrell - Biography
  • Moving On Leaflet (PDF)

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  • Neighbourhood Agreements
  • Neighbourhood Meetings
  • Neighbourhood News
  • Neighbourhood Picnics
  • Neighbourhood Services
  • Neighbourhood Services - Management Areas
  • Neighbourhood Services - Opening Times
  • Neighbourhood Services - Sheltered Services
  • Neighbourhood Services - Texting Service
  • Neighbourhood Services - Transfers and Exchanges
  • Neighbourhood Services (Housing Management)
  • Neighbourhood Wardens
  • Neighbourhood Wardens Leaflet (PDF)
  • Neighbourhood Working Group
  • Notice of Rent Changes

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  • One Off Events
  • Opening Hours
  • Our Services

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  • Perfomance
  • Plan - Delivery (PDF)
  • Planned Maintenance
  • Plans - Future Works
  • Polish Translation (PDF)
  • Portuguese Translation (PDF)
  • Prioritising repairs
  • Priority Transfers Leaflet (PDF)
  • Privacy
  • Providing information

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  • Racial Harassment
  • Rechargable repairs
  • Rechargable Repairs Leaflet (PDF)
  • Rent - General Info.
  • Rent - How to Pay
  • Rent - When to Pay
  • Rent Arrears
  • Rent Changes
  • Rent You Owe
  • Repairs - Day to day
  • Repairs - Home
  • Repairs - Prioritising
  • Repairs - Rechargable
  • Repairs Guide
  • Repairs Reporting
  • Responsive Repairs - Working Group
  • Responsive Repairs Customer Charter (PDF)
  • Rex Hamey - Biography
  • Right to buy - Costs
  • Right to buy - Discounts and Rules
  • Right to buy - Flats and Maisonettes
  • Right to buy - General Advice
  • Right to buy - How to apply
  • Right to buy - Warning

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  • Safer Estates
  • Safety in the home
  • Service Charge Changes
  • Service Standards (PDF)
  • Servicing gas appliances
  • Sheltered Accommodation - benefits
  • Sheltered Accommodation Leaflet (PDF)
  • Sheltered Housing - Housing Support Officer
  • Sheltered Housing - How do I apply?
  • Sheltered Housing - Resident Wardens
  • Sheltered Housing - What is it?
  • Sheltered Housing Agreement (PDF)
  • Sheltered Housing Leaflet (PDF)
  • Sheltered Housing Scheme - What to look for
  • Sheltered Schemes in Cheltenham
  • Shop a drug dealer
  • Smoke Alarm Testing
  • Smoke Alarms
  • St Paul's Regeneration
  • Supporting People
  • Surveys

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  • Technical Services Working Group
  • Telephone Numbers
  • Tenant & Resident Associations (TARA's)
  • Tenant Board Members
  • Tenant Participation Agreement (PDF)
  • Text Updates
  • Training
  • Transfers
  • Translations - Bengali (PDF)
  • Translations - Chinese (PDF)
  • Translations - Gujarati (PDF)
  • Translations - Polish (PDF)
  • Translations - Portuguese (PDF)
  • Translations - Turkish (PDF)
  • Turkish Translation (PDF)

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  • Vacancies at CBH
  • Visits
  • Voids - Empty Homes
  • Vulnerable Customers

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  • Wardens - Neighbourhood
  • Wardens - Resident
  • Who does What?

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  • Your Rent Leaflet (PDF)
  • Your responsibilities
  • Your rights to repair
  • Your Tenancy Leaflet (PDF)
  • Youth Forum

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      Cheltenham Borough Homes Ltd  •  Cheltenham House Clarence Street Cheltenham GLOS GL50 3RD
    Telephone: 01242 77 53 10  •  Email: housing@cheltborohomes.org
    Registered in England and Wales No 4587658. Registered Office: Cheltenham House, Clarence Street, Cheltenham, Glos GL50 3RD

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