Welcome to the CBH website! We are one of the top performing Arms Length Management organisations (ALMOs) in the country having been awarded 3 stars for excellent services and excellent prospects for improvement, click to read more. We look after the management and maintenance of approximately 4,500 council-owned and leasehold properties in Cheltenham.   Our vision is to: “deliver an excellent housing service and in partnership with others, help build and support strong communities.  By putting customers at the heart of what we do, we will develop our people and our business to the highest of standards”   Our website contains information about us, our services, online forms, recruitment and contact details.  If you connot find the information you need then please contact us using our freephone number: 0800 408 0000.  (calls are free from landlines only, mobiles will be charged at your providers rate)

CBH Tenant Board Member Elections 2008   Last year CBH was recognised as one of the best housing organisations in the country.  One of our key strengths is that one third of our Board of Directors is made up of tenant members who influence all the decisions we make.  This year we have three tenant board member vacancies and will be holding elections in July.   Tenants and leaseholders in the CBH constituencies listed below will be sent an individually numbered ballot paper in early July.  Please use yours to elect the candidate of your choice.   Click on the links below to see photos and statements for tenant candidates in each of the following constituencies:   St Paul’s, St Peters and the Moors Graham Templeton Whaddon, Lynworth, Priors and Prestbury Justine Challenger Rex Hamey Charlton Kings, Leckhampton, Hatherley, Warden Hill, the Reddings and the Town Centre  Dan Clutten Louise Leach   For more information contact the community Involvement team on 0800 408 0000 or email communityinvolvement@cheltborohomes.org

Our Whaddon Lodge office has moved... Contact us ( 0800 408 0000 ü  cbhcustomerrelations@cheltborohomes.org €  CBH at the Oakley Community Resource Centre         113a Clyde Crescent         Cheltenham         GL52 5QL

Visit us Monday          9am - 5pm Tuesday         9am - 5pm Wednesday   10am - 5pm Thursday        9am - 5pm Friday             9am - 5pm

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Cleansing Services  From 7th April CBH will be providing the Estate Cleaning (Communal area cleaning) to all the Council owned blocks of flats in the borough. The team who will be delivering this new CBH service is made up of Estate Services Team Leader, and a further 8 members of staff who carry out the cleaning. Currently, CBH is working on the routes and frequencies of the cleaning, and we will be writing to you to advise you how often you will receive this service in March 2008. To find out more click here

Gas systems in your home   Given recent tragic events in the news you may have questions about the gas systems in your home.   If so, call us on our freephone number: 0800 408 0000 (calls are free from landlines only, mobiles will be charged at your providers rate)   Choose option 1 followed by option 3 to speak with a CBH staff member

Our News Come and See Your Board In Action The next meeting of the board will be on 30th July 2008 at Cheltenham House, Clarence Street, from 5.30pm - 7.30pm. Tenants and Leaseholders are very welcome - to reserve a place please contact Caroline Allen, Governance Manager, on 01242 264 213 or email: caroline.allen @cheltborohomes.org To view the last set of approved minutes for the Board meeting held 26th March 2008 click here To view agendas for Board meetings held to date, click here Future Board Meetings  30th July 2008 24th September 2008 26th November 2008 28th January 2009 25th March 2009 All meetings will be held at 5:30pm. Housing Revenue Pay Your Rent By Direct Debit Click here to find out how to pay the Direct Debit way.

Safer Estates News from Safer Estates Click below for results of our survey on Anti-social behaviour in your area. Neighbourhood Results Cheltenham Overview To find out about neighbourhood policing in your area click here Community Involvement CBH reps were out and about providing a range of activities in the heart of our neighbourhoods during the festive term Read our CBH Community Development - Easter Activities 2008 report. Click here CBH News For your current edition of all our news click here      To get involved click here To obtain software to read Acrobat documents, use the above link to the Adobe site

Neighbourhood Services Tenants Handbook Be the first to see the 2008 edition of the Tenants' Handbook by clicking here Thank you to everyone who has provided feedback following our consultation events in 2007 and 2008. The Handbook is being delivered during March and April to every Tenant. For more information contact cbhcustomerrelations @cheltborohomes.org or phone the 0800 408 0000 (option 5) for the customer services team.   Neighbourhood News The lastest edition of the neighbourhood newsletter is available to download here   We care about You In partnership with you, our customers we have agreed a set of service standards which are used to monitor service delivery. Click here to download a copy.