The aim of TSIP is to ensure that tenants are at the heart of CBH and that by scrutinising services, TSIP become influential in making changes and improvements.
What have TSIP achieved?
TSIP have carried out scrutiny and improvement activities in a variety of service areas including:
Ensuring that CBH information leaflets, local offers, annual report, website and other literature are reader friendly
- Grounds Maintenance service
The grounds maintenance scrutiny led to a full service review
Changes were made to the repairs service as a result of our scrutiny
- Anti-social behaviour (ASB)
Valuable changes were made to the ASB service as a result of our scrutiny
Do you have questions for TSIP?
TSIP would like to hear from you (please contact us) if there are any areas of your housing service that you feel we should be looking at.
If you are interested in becoming a TSIP member, please contact us.
You can contact us through the Community Involvement team on 0800 408 0000 or email firstname.lastname@example.org.
For more information download the TSIP leaflet