Document Downloads
The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
our services categories
Available downloads
CBH Service Leaflets
Suite of leaflets to outline our services to customersNeighbourhood Wardens Leaflet
(PDF)
Size: 85.62 KB
Estimated download time: (56k = 13 secs)
Paying your rent
(PDF)
Size: 710.29 KB
Estimated download time: (56k = 1 mins 44 secs)
Anti-social behaviour
(PDF)
Size: 2.28 MB
Estimated download time: (56k = 5 mins 41 secs)
Sheltered housing
(PDF)
Size: 1.1 MB
Estimated download time: (56k = 2 mins 45 secs)
Priority Transfer Leaflet
(PDF)
Size: 88.04 KB
Estimated download time: (56k = 13 secs)
Moving On Leaflet
(PDF)
Size: 88 KB
Estimated download time: (56k = 13 secs)
Empty Homes Leaflet
(PDF)
Size: 88.87 KB
Estimated download time: (56k = 13 secs)
Community Involvement Leaflet
(PDF)
Size: 84.19 KB
Estimated download time: (56k = 13 secs)
Code of Conduct Leaflet
(PDF)
Size: 87.71 KB
Estimated download time: (56k = 13 secs)
Customer compensation
(PDF)
Size: 368.86 KB
Estimated download time: (56k = 54 secs)
Your Tenancy Leaflet
(PDF)
Size: 87.27 KB
Estimated download time: (56k = 13 secs)
Customer Repairs Charter
(PDF)
Size: 129.21 KB
Estimated download time: (56k = 19 secs)
Former rent arrears
(PDF)
Size: 490.02 KB
Estimated download time: (56k = 1 mins 12 secs)
Comments, compliments and complaints
(PDF)
Size: 1.48 MB
Estimated download time: (56k = 3 mins 42 secs)
Going to court
(PDF)
Size: 789.4 KB
Estimated download time: (56k = 1 mins 56 secs)
Sheltered housing - support plan
(PDF)
Size: 509.43 KB
Estimated download time: (56k = 1 mins 15 secs)
Sheltered housing - abuse and neglect
(PDF)
Size: 519.55 KB
Estimated download time: (56k = 1 mins 17 secs)
Illegal money lending
(PDF)
Size: 1.88 MB
Estimated download time: (56k = 4 mins 42 secs)
Repairing your home
(PDF)
Size: 480.5 KB
Estimated download time: (56k = 1 mins 11 secs)
Service Handbooks
Tenant Handbook outlining all you need to know when renting a council homeCBH Tenant Handbook
(PDF)
Size: 4.44 MB
Estimated download time: (56k = 11 mins 5 secs)
CBH Leaseholders Handbook
(PDF)
Size: 1.32 MB
Estimated download time: (56k = 3 mins 18 secs)
CBH Neighbourhood Handbook - Charlton Kings
(PDF)
Size: 320.33 KB
Estimated download time: (56k = 47 secs)
CBH Neighbourhood Handbook - Hatherley
(PDF)
Size: 199.47 KB
Estimated download time: (56k = 30 secs)
CBH Neighbourhood Handbook - Arle
(PDF)
Size: 214.27 KB
Estimated download time: (56k = 32 secs)
CBH Neighbourhood Handbook - Hesters Way
(PDF)
Size: 160.63 KB
Estimated download time: (56k = 24 secs)
CBH Neighbourhood Handbook - Monkscroft
(PDF)
Size: 196.42 KB
Estimated download time: (56k = 29 secs)
CBH Neighbourhood Handbook - Oakley
(PDF)
Size: 284.64 KB
Estimated download time: (56k = 42 secs)
CBH Neighbourhood Handbook - Rowanfield
(PDF)
Size: 178.55 KB
Estimated download time: (56k = 27 secs)
CBH Neighbourhood Handbook - St Pauls
(PDF)
Size: 197.85 KB
Estimated download time: (56k = 29 secs)
CBH Neighbourhood Handbook - St Peters
(PDF)
Size: 171.79 KB
Estimated download time: (56k = 26 secs)
Community Involvement
Forms to download, complete and return from the CBH Community Involvement TeamEnvironmental Improvement Programme Application
(PDF)
Size: 89.37 KB
Estimated download time: (56k = 14 secs)
CBH Resident's Conference and AGM poster 2010
(PDF)
Size: 999.67 KB
Estimated download time: (56k = 2 mins 27 secs)
Innovate Form
(PDF)
Size: 119.72 KB
Estimated download time: (56k = 18 secs)
Annual Report
Our annual review of performance and achievements.CBH Annual Report 2008/09
(PDF)
Size: 1.09 MB
Estimated download time: (56k = 2 mins 44 secs)
CBH Annual Report 2009/10
(PDF)
Size: 4.24 MB
Estimated download time: (56k = 10 mins 36 secs)
CBH Annual Report 2010/11
(PDF)
Size: 7.4 MB
Estimated download time: (56k = 18 mins 29 secs)
Direct Debit mandate
Direct Debit mandate downloadable formStatement of ASB Policy and Procedures 2011
Statement of ASB Policy and Procedures 2011Statement of ASB Policy and Procedures 2011
(PDF)
Size: 424.1 KB
Estimated download time: (56k = 1 mins 3 secs)
Domestic Abuse leaflet
Domestic Abuse leafletRight to repair
tenants Right to repair government documentenvironmental improvements
Do you have an idea for an improvement to your local environment that will benefit your community? This document provides information and a form for submission of ideas.CBH News
CBH News editions, current and historic. CBH News is a seasonally produced newsletter for CBH customers holding important information, achievements and plans.CBH News Autumn 2011
(PDF)
Size: 1.27 MB
Estimated download time: (56k = 3 mins 11 secs)
CBH News Summer 2011
(PDF)
Size: 984.33 KB
Estimated download time: (56k = 2 mins 24 secs)
CBH News Winter 2010-2011
(PDF)
Size: 855.46 KB
Estimated download time: (56k = 2 mins 6 secs)
Digital aerials and the digital switchover
Information and guidance about digital aerials and the digital switchover.Digital aerial factsheet for householders
(PDF)
Size: 152.67 KB
Estimated download time: (56k = 23 secs)
Digital aerial factsheet for leaseholders
(PDF)
Size: 47.69 KB
Estimated download time: (56k = 7 secs)
your guide to the digital switchover
(PDF)
Size: 51.78 KB
Estimated download time: (56k = 8 secs)
Retuning factsheet
(PDF)
Size: 1.65 MB
Estimated download time: (56k = 4 mins 8 secs)
warm and well leaflets
Dept of Health leaflets providing advice for keeping warm and well in prolonged cold weatherwarm and well leaflet - over 60s
(PDF)
Size: 198.87 KB
Estimated download time: (56k = 30 secs)
warm and well leaflet - families
(PDF)
Size: 187.81 KB
Estimated download time: (56k = 28 secs)
warm and well leaflet - for people with long term disabilities and/or health problems
(PDF)
Size: 195.02 KB
Estimated download time: (56k = 29 secs)
warm and well leaflet - easy to read version
(PDF)
Size: 1.37 MB
Estimated download time: (56k = 3 mins 26 secs)
Special edition 'Winter Newsletter'
Special edition 'Winter Newsletter' offering advice, support and information to vulnerable people during the cold spell.Sheltered Housing Conference 2010
Poster and invitation/booking form for our Sheltered Housing Conference 2010Sheltered Housing Conference Poster
(PDF)
Size: 701.51 KB
Estimated download time: (56k = 1 mins 44 secs)
Sheltered Housing Conference Booking form
(PDF)
Size: 159.96 KB
Estimated download time: (56k = 24 secs)
Compliments, Comments & Complaints form
Compliments, Comments & Complaints formCompliments, Comments & Complaints form
(PDF)
Size: 44.03 KB
Estimated download time: (56k = 7 secs)
CBH Business Plan to 2020
Various versions of our company business plan which describes who we are and what we do and sets out plans and resources for the future.Garage application form
Garage application formGarage locations - site list
Garage locations - site listCBH Local Offers
Our Local OffersLocal Offer - Home
(PDF)
Size: 249.77 KB
Estimated download time: (56k = 37 secs)
Local Offer - Neighbourhood and Community
(PDF)
Size: 340.77 KB
Estimated download time: (56k = 50 secs)
Local Offer - Tenant Involvement and Empowerment
(PDF)
Size: 213.2 KB
Estimated download time: (56k = 32 secs)
Local Offer - Tenancy
(PDF)
Size: 276.44 KB
Estimated download time: (56k = 41 secs)